We are determined to see that every customer is happy with any of our products and services. We insure that all of the programs that we offer perform well for each one of you. So if you have a problem and you cannot find the answer to your problem in the Help System, email us and we will do our best to straighten out the problem as soon as possible.
Before we are able to provide technical support however, we must locate and confirm your record first. Therefore, make sure to include the following information in your email:
- Be ready to give us your Full Name
- Your Address
- Your Registration Number
If you moved, send us your old address to confirm your record, along with your new address so we can update your record.
We encourage everyone to let us know when you move so we can keep your record up to date. Send us a postcard or drop us an email with both your old and new addresses so we can immediately confirm and update your record.
We do not use an answering machine or answering service. We answer calls within 2-3 rings during office hours. If you called and there was no answer, this means that we are closed or it is after our office hours. If we missed your call, please try calling us again during our office hours posted above this page.
Cosmic Patterns Software, Inc.
6212 NW 43rd Street, Suite B
Gainesville, FL 32653
USA
Sales:
1-352-373-1504
Technical Support:
CosmicPatternSoftware@gmail.com
Orders:
CosmicMatrixOrder@gmail.com
9 am to 5 pm
Eastern Time, Monday-Friday.
Closed: Saturday & Sunday
Christmas Day
New Year's Day
Birthday of Martin Luther King, Jr.
Washington's Birthday
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day