Technical Support
 
Support

We are determined to see that every customer is happy with any of ourp roducts and services. We insure that all of the programs that we offer perform well for each one of you. So if you have a problem and you cannot find the answer to your problem in the Help System, email us and we will do our best to straighten out the problem as soon as possible.


REGULAR OFFICE HOURS:

Our regular office hours are 9 AM to 5 PM Eastern Time Monday through Friday.


  • Holidays: We are closed on the following holidays:
    New Year's Day
    Birthday of Martin Luther King, Jr.
    Washington's Birthday
    Memorial Day
    Independence Day
    Labor Day
    Veterans Day
    Thanksgiving Day
    Christmas Day
  • Our Office Address:
    6212 NW 43rd Street, Suite B
    Gainesville, FL 32653
    USA
  • Technical support email:
    CosmicPatternSoftware@gmail.com

Before we are able to provide technical support however, we must locate and confirm your record first. Therefore, make sure to include the following information in your email:

  • Make sure that you are next to your computer
  • Be ready to give us your Full Name
  • Your Address
  • Your Registration Number