The Cosmic Patterns Software team is dedicated to developing the highest quality and standard in astrology sofware. We develop the world's finest astrology software at the best prices. We have received glowing reviews for decades and we continue to be the leader in astrological software development. Requests and suggestions from our customers drive our software development. Therefore, you, our clients and customers, are also part of the team. Without your support and participation, the work would not be possible. If you have any questions about any of our products before considering to purchase any of ourproducts, please feel free to contact us.

ADDRESS: Cosmic Patterns Software, Inc. is located in sunny and beautiful North Central Florida.

• COSMIC PATTERNS SOFTWARE, INC.
  6212 NW 43rd Street, Suite B
  Gainesville, FL 32653
  USA
  
• Home Page: www.AstroSoftware.com
  
• Telephone Numbers:
  Technical Support Number: 1-352-373-1504
  Fax Number: 1-352-374-8826
  Toll Free Order Line Only: 1-800-779-2559
  
• E-mail: kepler@astrosoftware.com
  
• Regular Hours: 9 am to 5 pm Eastern Time, Monday-Friday.
  Closed: Saturday & Sunday
  
• Closed on the following Observed Federal Holidays:
  Monday, January 2, 2012: New Year's Day
  Monday, January 16, 2012: Birthday of Martin Luther King, Jr.
  Monday, February 20, 2012: Washington's Birthday
  Monday, May 28, 2012: Memorial Day
  Wednesday, July 4, 2012: Independence Day
  Monday, September 3, 2012: Labor Day
  Monday, November 12, 2012: Veterans Day
  Thursday, November 22, 2012: Thanksgiving Day
  Tuesday, December 25, 2012: Christmas Day

HOW TO CONTACT US: We are determined to see that every customer is happy with any of our products and services. We insure that all of the programs that we offer perform well for each one of you. So if you have a problem and you cannot find the answer to your problem in the Help System, call us and we will do our best to straighten out the problem as soon as possible. If the problem is a minor one, you may prefer to write us about it.

Before we are able to provide technical support however, we must locate and confirm your record first. Therefore, make sure that you have the following information handy when you contact us either by phone or by e-mail to expedite our reponse to the nature of your call:

• Be ready to give us your Full Name
• Your Address
• Your Registration Number

If you moved, send us your old address to confirm your record, along with your new address so we can update your record.

Another good alternative to calling or writing is to fax your question to us. The best and the cheapest way to contact us is by e-mail.

We encourage everyone to let us know when you move so we can keep your record up to date. Send us a postcard or drop us an e-mail with both your old and new addresses so we can immediately confirm and update your record.

ANSWERING MACHINE: We do not use an answering machine or answering service. We answer calls within 2-3 rings during office hours. If you called and there was no answer, this means that we are closed or it is after our office hours. If we missed your call, please try calling us again during our office hours posted above this page.